FAQ'S

HOW DOES THE HAIRTOX® 60 DAY SMOOTHING TREATMENT WORK?
Our Amino acid complex does not break hair bonds and restructure (like most Keratin treatments) which determines the shape and condition of your hair strands. HairTox® penetrates hair fibers to strengthen and smooth hair’s natural bonds. Our proprietary Amino acid molecules fill the gaps in the cuticle layer, transforming frizzy, unmanageable hair into shiny, smooth, glossy perfection! 

HOW LONG DOES THE HAIRTOX® SMOOTHING TREATMENT LAST?
The 60 Day Smoothing Treatment will last for up to 60 days when application directions / steps are followed.

IS THE HAIRTOX® 60 DAY SMOOTHING TREATMENT SAFE TO USE ON ALL HAIR TYPES?
Our 60 Day Smoothing Treatment is free of harsh chemicals including Aldehydes and it is safe to use on all hair types including coloured and highlighted hair.

IS THE HAIRTOX® 60 DAY SMOOTHING TREATMENT SAFE TO USE IF I AM PREGNANT?
Our 60 Day Smoothing Treatment is free for harsh chemicals, is non-toxic and safe to use during pregnancy.

IS THE HAIRTOX® 60 DAY SMOOTHING TREATMENT SAFE TO USE ON CHILDREN?
Yes our 60 Day Smoothing Treatment is safe to use on children over the age of 10 years.

CAN I USE THE HAIRTOX® 60 DAY SMOOTHING TREATMENT IF I HAVE USED ANOTHER SMOOTHING PRODUCT OR SYSTEM?
We recommend waiting at least 14 days after using another smoothing / straightening product or system. It is recommended that you use a clarifying shampoo at least twice prior to applying the HairTox® Smoothing Treatment.

CAN I RETURN MY PRODUCTS THAT I BOUGHT FROM HAIRTOX.COM?
Yes, clients can return new and unused products to HairTox.com. It can take up to 30 days to process the return and credit your account. We will notify you via e-mail once your return has been processed. See SHIPPING & RETURNS POLICY for more details.

CAN I EXCHANGE MY PRODUCTS THAT I BOUGHT FROM HAIRTOX.COM?
At this time we do not offer exchanges on products.

DO YOU PROVIDE GIFT PACKAGING?
Check back with us as we will be offering gift packaging in the near future.

HOW MUCH ARE US TAXES?
At this time New Jersey residents pay 6.625 percent sales tax.  Florida residents pay 6 percent state tax plus local taxes of up to an additional 2.5 percent.

HOW LONG DOES IT TAKE TO RECEIVE AN ORDER AND HOW MUCH WILL IT COST?
Currently the 60 day treatment is a Pre-order item and should ship approximately 14 days from the time of order. Standard shipping is free on all orders in the continental US.  Shipping to Hawaii, Alaska and Puerto Rico is $9.

CAN I SHIP INTERNATIONALLY?
At this time HairTox.com only ships within the continental USA, Alaska, Hawaii and Puerto Rico.

WHAT PAYMENT METHODS DOES HAIRTOX® ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?
We accept Visa, MasterCard and American Express credit cards as well as Apple Pay, Google Pay and PayPal. All payments are processed through a completely secure checkout system provided by Shopify. We also offer a payment plan of 4 equal payments with no interest through Afterpay North America.  

To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
You can shop at HairTox.com without creating an account. However, register with us and you'll be able to enjoy the following benefits:

- Track your orders and review past purchases

  • Save your address and card details so you can shop even quicker next time.

IS MY PERSONAL INFORMATION KEPT PRIVATE?
We take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation. For more information, please read our Privacy Policy in full.